Cloud SWG Release Announcement

5 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Broadcom will perform Cloud SWG Portal Maintenance on May 3, 2024, at 21:00 UTC for a duration of 5 hours.


During the maintenance period:

  • Existing authenticated portal sessions will be terminated. Administrators must re-authenticate to the portal.
  • Active log download sessions may experience a brief disruption, which can be resolved by restarting the download.
  • The portal might be available intermittently.
  • If you use Management Center jobs to update Universal Policy Enforcement (UPE) policy, the connection might be terminated and re-established. UPE policy push will be unavailable.

The following functionalities will not be impacted:

  • Real-time traffic filtering
  • Previously configured UPE policies

For information on new features in the portal, see the Preview of Upcoming Cloud SWG Update.

Required Action

As part of this maintenance, Broadcom is removing Hybrid policy support for ProxySG 6.x devices. As a result, Hybrid customers must use ProxySG 7.x devices.


Questions? Contact technical support by visiting:

For service status and maintenance updates visit and subscribe to Broadcom Service Status:

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Portal & Reporting
      • Cloud Portal
      • Log Transfer Services
      • Management UI
      • Reporting Services and Portal Dashboards