[Rescheduled]Des Moines (GUSDM) POP Maintenance November 13, 2024

Wednesday, 13 November 8 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Update

Please be advised that the date/time for this maintenance has been changed. The impact however remains unchanged. Here is the updated schedule:

Updated Schedule

  • Start time: November 13, 2024, at 00:00 UTC
  • End time: November 13, 2024, at 08:00 UTC
Scheduled

Broadcom will perform general maintenance to the Cloud SWG Service on Des Moines (GUSDM) POP on November 13, 2024 at 07:00 UTC for a duration of 6 hours. During this maintenance event all services will remain operational and available.

Impact

During this maintenance event all services will remain operational and available. The following describes what happens to connected clients, depending on access method used:

  • Explicit proxy/ WSS Agent / SEA (Symantec Enterprise Agent) / Proxy Forwarding: The service automatically redirects connections to active data pods within the same data center or geographic location. This is for information only, and the customer does not need to take any action.
  • IPSec: A short fail-over delay may occur as the load balancer directs traffic to another active data pod within the data center. This is for information only, and the customer does not need to take any action.

Technical Support

Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/security.

For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://status.broadcom.com/services/cloud-secure-web-gateway.

Began at:

Affected components