Broadcom Support Portal: Support Portal Unavailable

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Update

Broadcom Support Portal is currently in read-only mode with limited capabilities. Users can access the portal to view pages and can redirect to services such as Case management, ESP, other pages and portals.

Functionalities such as Downloads, licensing and other interactive functions are not available. We are actively working on restoring the services and will provide updates as new information becomes available.

Investigating

Please be advised our Support Portal is currently under maintenance and is available for read only functions. For urgent issues please phone support.

We apologize for the inconvenience.

Monitoring

We have implemented a fix and the support portal is accessible. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

We are currently investigating an availability issue with the Broadcom Support Portal. Users of the Support Portal will be unable to access the portal at this time and may experience errors.

We will provide additional updates as new information becomes available.

Began at:

Affected components