Carbon Black Enterprise EDR Degraded Performance EU Region

Resolved
Resolved

We have implemented a fix and monitored the service for stability and this incident shall now be closed.

Update

We are continuing to investigate this issue. We will provide updates as soon as new information becomes available.

Investigating

We are aware of customers in the EU region currently experiencing delays in receiving EDR Events. We are actively investigating this issue and will provide updates as new information becomes available.

Began at:

Affected components
  • Carbon Black
    • ENTERPRISE EDR
      • EU
        • Enterprise EDR Event Ingestion
        • Enterprise EDR Event Processing
        • Enterprise EDR Search
        • Enterprise EDR UBS
        • Enterprise EDR Watchlist and Reporting
        • Enterprise EDR Watchlist Processing