VMware VeloCloud SASE : VMware Edge Cloud Orchestrator Degraded Performance

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Update

We continue to investigate this issue. We will provide updates as soon as new information becomes available.

Investigating

Starting October 10, 2024 at 13:45 UTC, customers using Firewall Logs as a service will not be able to view the logs from Orchestrator and may notice errors. Our engineering team is working to restore the service as soon as possible. We will provide updates as new information becomes available.

Began at:

Affected components
  • VMware VeloCloud SASE
    • VMware Edge Cloud Orchestrator
      • North America
        • Ashburn
        • Dallas
        • Montreal
        • Oregon
        • San Jose
      • Europe
        • Dublin
        • Frankfurt
        • London
      • Asia
        • Mumbai
        • Singapore
        • Tokyo
      • Oceania
        • Sydney