[Rescheduled]Cloud SWG: Web Isolation Document Isolation Service Update for High-Risk Isolation Users September 01, 2024

Sunday, 1 September 8 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Update

Please be advised that the date/time for this maintenance has been changed. The impact however remains unchanged. Here is the updated schedule:

Updated Schedule

  • Start time: September 01, 2024, at 07:00 UTC
  • End time: September 01, 2024, at 15:00 UTC
Scheduled

Broadcom will perform maintenance on the Document Isolation service, which is used to safely view documents remotely.

The planned update allows High-Risk Isolation users to view password-protected PDF files without an explicit scanning exemption.

Timing

The maintenance window will run on August 25, 2024. All maintenance will occur between 07:00 and 15:00 UTC.

Impact

There is no expected impact to customers during this maintenance.

Began at:

Affected components