We have monitored the service for stability and this incident shall now be closed.
On September 19, 2024 between 19:10 UTC to 21:35 UTC (12:10 to 14:35 PST), VIP customers may have experienced service interruption when accessing/using the following VIP services:
We have performed a site switch to restore service. We continue to monitor the service for stability and provide updates as more information becomes available.