VIP – Issue with SMS Delivery (US Region)
We have monitored the service for stability and this incident shall now be closed.
Our SMS provider has implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
We are aware of VIP customers in the US region using AT&T experiencing issues with SMS short-code delivery. We can confirm that our SMS provider is having delivery issues.
As a workaround, based on individual customer configuration, voice, push or manual security code options can be used.
We will provide updates as soon as new information becomes available.
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VIP
- SMS Delivery
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