Cloud SWG: WSS Agent Portal Download Issue
We have monitored the service for stability and this incident shall now be closed.
As of 03:30 UTC, the services are restored, and we are monitoring the service for stability. We will provide updates as soon as new information becomes available.
We continue to work on this issue. We will provide updates as new information becomes available.
Our engineering teams are actively engaged and investigating the issue. We will provide updates as more information becomes available.
We are aware of an issue with a subset of Cloud SWG customers being unable to download agent installers from the portal.
This affects customers who have not yet download the current agent versions available, however if a customer has downloaded that version previously, it would be cached and downloadable for the customer.
Our engineering teams are engaged and investigating this issue. We will provide updates as more information becomes available.
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Cloud Secure Web Gateway
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Portal & Reporting
- Cloud Portal
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Global Services
- Agent Access
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Portal & Reporting
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