[Cancelled] Cloud SWG: Emergency Product Maintenance Tokyo, Japan (GJPTK) February 25, 2025

This maintenance window has been cancelled. We are working on an updated schedule and a new notification will be issued once a revised schedule is finalized.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Broadcom will perform general maintenance to the Cloud SWG Service in Tokyo, Japan (GJPTK). During this maintenance event all services will remain operational and available.

Timing

The maintenance window will run from February 25, 2025, 05:00 UTC with a completion date of February 25, 2025, 10:00 UTC.

Impact

During this maintenance event all services will remain operational and available. The following describes what happens to connected clients, depending on access method used:

• Explicit proxy/ WSS Agent / SEA (Symantec Enterprise Agent) / Proxy Forwarding: The service automatically redirects connections to active data pods within the same data center or geographic location. This is for information only, and the customer does not need to take any action.

• IPSec: A short fail-over delay may occur as the load balancer directs traffic to another active data pod within the data center. This is for information only, and the customer does not need to take any action.

Technical Support

Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/security.

For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://status.broadcom.com/services/cloud-secure-web-gateway.