Cloud SWG: Universal Policy Enforcement (UPE) Issue

We have monitored the service for stability and this incident shall now be closed.

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

As part of our investigation, we've found that UPE customers using DEI will also be effected by this issue.

We continue to work towards a fix and will provide updates as more information becomes available.

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

We continue to investigate the issue. We will provide updates as more information becomes available.

We are aware of an issue for UPE customers. Installing a policy on Cloud SWG may fail for UPE tenants. We are actively investigating this issue and will provide additional updates as new information becomes available.

Please note that there is no impact on protection services, and all other aspects of our services remain functional.