[Resolved]Carbon Black Cloud: Issue with Event Processing (All Regions)
Between October 20, 2025, at 17:00 UTC and October 21, 2025, at 17:00 UTC, a small number of Carbon Black Cloud (CB) customers across all regions may have noticed issues while triaging CB Analytics alerts. Events related to CB Analytics during the incident period were not processed and resulted in some data loss. Please note that this affected less than 1% of the overall data.
As of October 21, 2025, at 17:00 UTC, the service was fully restored, and the issue has been resolved.
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Carbon Black
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ENDPOINT STANDARD / PREVENTION
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US 1
- Event Processing
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US 2
- Event Processing
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US 5
- Event Processing
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EU
- Event Processing
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SYD
- Event Processing
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JAPAN
- Event Processing
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US 1
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ENDPOINT STANDARD / PREVENTION
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