Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

Microsoft has implemented a fix. Customers should no longer experience delays in sending or receiving emails through Microsoft 365.

We will now monitor the service for stability and provide updates as soon as new information becomes available.

Update

Microsoft is seeing positive signs of recovery in mail delivery and their engineers are actively working to restore full functionality. We will provide updates as new information becomes available.

Identified

We are seeing intermittent issues delivering emails to Microsoft 365. As a result, customers may experience delays sending and receiving emails. This is due to an ongoing incident with Microsoft currently impacting their North America infrastructure. Please see the following status page for additional information:

https://status.cloud.microsoft/

Note that there is no impact to protection services. We will provide updates as new information becomes available.

Began at:

Affected components