VIP Maintenance - July 31, 2026 00:30 UTC (July 30th 2026, 05:30 PM PDT)

Friday, 31 July 4 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

This release of VIP Authentication Services contains the following new features:

  • More user variables added to customizable emails
  • New APIs added to the VIP Authentication Services REST APIs
  • Renewed SSL certificates in VIP Authentication Services
  • Third-party libraries identified as vulnerable in the previous release of Symantec VIP have been upgraded to mitigate security risks in external components
  • Other technical improvements and security upgrades

See the VIP Authentication Services 2026.July.01 Release Notes for information about this release.

Impact

There is no expected downtime and end users should experience no changes when using VIP.

Affected components
  • VIP
    • VIP Self Service Portal
    • VIP Manager
    • VIP Retail Website
    • Reporting API
    • My VIP
    • User Authentication SAML Service
    • User Authentication Javascript Service
    • Authenticator Validation and Management APIs
    • Authenticator Provisioning Service
    • User Validation and Management APIs
    • Intelligent Authentication