Investigate Page Search Degraded Performance - APJ and EU Regions

We have monitored the service for stability and this incident shall now be closed.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

We are currently investigating an issue with Carbon Black customers in the APJ and EU regions experiencing issues loading the Investigate Search page and searching for events and processes through the API or console.

Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.