Johannesburg (JNB2) and Beijing (PEK1) Data Centers Latency

Resolved
Resolved
After 13 hours and 56 minutes

We have confirmed the impacted data centers are fully restored and no longer impacting customers. This incident is now resolved.

Investigating
After 3 hours and 53 minutes

We continue to investigate the issue may cause latency for some customers connecting via the Johannesburg (JNB2) or Beijing (PEK1) Data Centers.

Updates will be provided as new information becomes available.

Investigating

Customers connecting via the Johannesburg (JNB2) or Beijing (PEK1) Data Centers may experience some latency.

We are currently investigating the cause of this issue and additional updates will be provided as new information becomes available.

Began at:

Affected components
  • Web Security Service
    • Data Centers - Asia Pacific
      • Beijing (PEK1)
    • Data Centers - Europe, Middle East & Africa
      • Johannesburg (GZAJB1)