Web Security Service Release Announcement

Duration: 4 hours
Complete
Complete
After 6 days, 22 hours, and 43 minutes

The scheduled maintenance has been completed.

Underway
After 6 days, 18 hours, and 43 minutes

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Symantec will perform a service-wide deployment of the Web Security Service (WSS) and will publish a new version of WSS Agent on November 17, 2021, starting at 16:00 UTC for a duration of 4 hours.

WSS Portal Updates

• Configurable exception source IP/networks for WSS Agent to go passive • Added a Portal logout confirmation message • Sandbox reports re-enabled, certain fields temporarily remain omitted • Default columns in built-in reports now include "Requests" instead of "Browse Time" • Full Log Detail PDF reports now display in landscape mode • Security fixes

For a list of resolved issues included in this upcoming release, see Preview of Upcoming WSS Update.

WSS Agent Updates

• WSS Agent 7.4.2 replaces 7.3.5 as the Recommended Release • WSS Agent 7.5.1 replaces 7.4.2 as the Maintenance Release • Windows 11 support • macOS Monterey support • Windows 10 multi-session support for Azure Virtual Desktop (beta) • Integrated SymDiag • Install-time option to disable the reconnect button • Expose connection status for third-party device posture checks • Various stability improvements and bug fixes

For a list of enhancements and resolved issues per version, see Recent WSS Agent Releases.

Impact

• During the maintenance period, administrators may need to re-authenticate to the portal. • Real-time traffic filtering will not be impacted by this maintenance. • Active log download sessions may experience a brief disruption, which can be resolved by retrying the download. • Expect intermittent portal availability and existing authenticated sessions to be ended. • Customers using Management Center jobs to update UPE policy may see the connection terminated and re-established. During the maintenance period, UPE policy push will be unavailable. All previously configured policies will remain active.

Schedule

• Start time: November 17, 2021, at 16:00 UTC • End time: November 17, 2021, at 20:00 UTC

Support Questions? Contact technical support by visiting: https://support.broadcom.com/security.

For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://wss.status.broadcom.com.

Began at:

Affected components