Increased Socket Timeouts with AMEX

Resolved
Resolved

We can confirm that we are no longer seeing socket timeouts with the AMEX DS.

Teams will continue to monitor transaction volume statistics and reach out to AMEX for root cause.

Investigating

We have noticed an issue in increased socket timeouts accessing the AMEX DS. Our operations team is in engaged and analyzing the matter. We are closely monitoring this and will provide an update soon.

Began at:

Affected components