DX O2 SaaS - Performance Degradation (US region)

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Update

We continue to investigate this issue. We will provide updates as new information becomes available.

Update

We continue to investigate this issue. We will provide updates as new information becomes available.

Investigating

We are aware that there is a delay in showing up AXA data in DX Dashboards for a subset of customers provisioned on the US region. We are currently investigating the cause of this issue and will provide updates as new information becomes available.

All other parts of the product are functional.

Began at:

Affected components
  • DX O2 SAAS
    • DX Operational Observability – US
      • End User Monitoring