Web Isolation Connectivity Issues for WSS

After 18 hours and 22 minutes

We have monitored the service and confirmed the issue is now fully resolved. This incident shall now be closed.

After 2 hours and 19 minutes

We have implemented a fix to resolve this issue. Customers using Web Isolation for WSS should no longer have issues with browsing. We will monitor the service for stability and provide updates as new information becomes available.

After 1 hour and 31 minutes

We have identified the cause of the issue and currently working on a fix. We will provide an update when new information becomes available.


We are currently investigating issues with customers using Web Isolation for Web Security Services (WSS) across multiple regions. Some customers may not be able to browse whilst using Web Isolation with WSS.

For impacted regions and further updates please visit the Web Isolation incident page.

Began at:

Affected components