Cloud SWG Maintenance (FedRAMP Infrastructure) October 3 - 6, 2023

The maintenance is now complete. Thanks for your patience.

Update

Please take a note of a change in the customer impact. During the maintenance period:

• Administrators may need to re-authenticate to the portal.
• Real-time traffic filtering will not be impacted by this maintenance.
• Active log download sessions may experience a brief disruption, which can be resolved by retrying the download.
• Expect intermittent portal availability and existing authenticated portal sessions to be ended.
• Customers using Management Center jobs to update UPE policy may see the connection terminated and re-established. During the maintenance period, UPE policy push will be unavailable. All previously configured policies will remain active.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Broadcom will perform Cloud SWG Maintenance for FedRAMP Infrastructure on October 3, 2023, staring at 00:00 UTC and completing on October 6, 2023 at 23:59 UTC.

In an effort to better meet both federal and DoD Continuous Monitoring reporting deadlines, and to improve the overall quality of service delivery, Broadcom performs periodic maintenance activities.

Impact

During this maintenance event all services will remain operational and available. The service automatically redirects connections to active data pods within the same data center or geographic location. This is for information only, no other customer action is required.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located here or on the main Cloud SWG Portal page.

For real time updates and status visit and subscribe to Broadcom Service Status.