Messaging Gateway Issue Creating New Rules

Resolved
Resolved
After 12 hours and 44 seconds

This incident has been resolved.

Recovering
After 40 minutes

We have deployed the fix and service has now been restored. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Identified
After 9 minutes

We have identified the cause of the issue and a fix is now being deployed. We will provide further updates as new information becomes available.

Investigating

We are currently investigating an issue where customers are unable to create new rules. We have identified the cause of this issue and are working on a fix. We will provide further updates as new information becomes available.

Note that there is no impact to protection services, and all other aspects of our services remain functional including existing rulesets.

Began at:

Affected components