Rally: Attachment uploads to Rich-Text Fields

We have monitored the service for stability and this incident shall now be closed.

On Friday, January 24th, we were made aware of a defect whereby attachment uploads into a Rich-Text field (Description, Notes, etc.) were silently failing. The attachment was displayed as a broken link when these artifacts were viewed later.

The defect was corrected immediately to prevent this situation, but unfortunately, the broken images were not recoverable. Regrettably, any attachments added into these fields between January 9th and 24 need to be re-uploaded.

We apologize sincerely for any trouble this may have caused and remain committed to preventing these situations in the future. Please reach out to us if you need any additional information, questions, or clarification.

-Rally Product Management