VMware Cloud on AWS Availability issue

Resolved
Resolved

The VMware Engineering team has mitigated the issue. VMware Cloud on AWS Production is working as expected and there will be no further updates on this issue.

Start Time: March 23, 2020 20:27 UTC End Time: March 23, 2020 23:32 UTC

Impact: No impact

Identified

The VMware Engineering team has identified an issue with the internal infrastructure and is working to mitigate the issue. More updates will be provided as available.

Start Time: March 23, 2020 20:27 UTC End Time: N/A

Impact: Users may experience slow UI performance. Users may not be able to access the networking and security tab. Existing workloads are not impacted.

Investigating

The VMware Engineering team updated the SSL certificate. VMware Engineering teams are still investigating degraded performance. More updates will be provided as available.

Start Time: March 23, 2020 20:27 UTC End Time: N/A

Impact: Users may experience slow UI performance. Users may not be able to access the networking and security tab. Existing workloads are not impacted.

Identified

The VMware Engineering team has identified an issue with an SSL expired certificate. We are currently working to resolve this issue and will provide more updates as available

Start Time: March 23, 2020 20:27 UTC End Time: N/A

Impact: User may not be able to access the UI. Existing workloads are not impacted.

Investigating

VMware Cloud on AWS is experiencing Availability issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: March 23, 2020 20:27 UTC End Time: N/A

Impact: User may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.

Began at:

Affected components