VIP Maintenance on May 12, 2022

4 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Symantec, a division of Broadcom, is performing maintenance starting on May 12, 2022 at 21:00 UTC, for a duration of 4 hours.


We are upgrading our CD pipelines as part of routine maintenance. End users should not experience changes when using VIP.


  • Start Date: May 12, 2022, at 21:00 UTC
  • End Date: May 13, 2022, at 01:00 UTC
Began at:

Affected components
  • VIP
    • VIP Self Service Portal
    • VIP Manager
    • VIP Retail Website
    • Reporting API
    • My VIP
    • Voice Delivery
    • User Authentication SAML Service
    • SMS Delivery
    • Mobile Push Delivery
    • User Authentication Javascript Service
    • Authenticator Validation and Management APIs
    • Authenticator Provisioning Service
    • User Validation and Management APIs
    • Intelligent Authentication