Spike in failures noticed for EMV3DS transactions

Resolved
Resolved

We confirm that our services continue to remain stable and transactions processing for EMV3DS and 3DS 1.0.2 are working as expected. We confirm that the incident stands resolved at the moment.

If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here.

Monitoring

We confirm that the EMV3DS and 3DS 1.0.2 transactions are being processed as normal and we are closely monitoring the transaction health at this point. We shall get back to you with the next update by 0930 GMT.

Update

Our internal team continue to work on the service recovery at this point while we are noticing transaction processing failures for both 3DS 1.0.2 and EMV3DS. We shall get back to you with the next update by 0900 GMT.

Investigating

Arcot confirms to have noticed higher counts of EMV3DS transaction failures. Our internal teams are engaged on the service recovery and we shall get back to you with the next update by 0830 GMT.

Began at:

Affected components
  • Arcot
    • Arcot for Issuers (AfI)
      • Secure2
      • Risk Analytics
      • SecureF
      • Secure4
      • Secure7
      • Secure5
      • SecureT