Clarity SaaS Maintenance - February Monthly Maintenance EMEA

Saturday, 11 February 12 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

  • Group: Non-Production and Production

  • Summary: The Clarity SaaS team will be performing scheduled monthly maintenance activity as detailed in this notice.

  • Schedule: See start time and duration below

  • Service Availability: Your production Clarity SaaS applications will be available during the scheduled maintenance duration. Your non-production Clarity SaaS applications will be briefly unavailable during the scheduled maintenance duration.

  • Impact: No functionality updates are being made as part of the maintenance

  • Action Required: In order to minimize impact to your business processes, Broadcom recommends taking the following actions to your non-production Clarity SaaS applications prior to the start of the maintenance:

    • Pause all scheduled Jobs and Reports
    • Reschedule external integration jobs outside of the maintenance window

    After maintenance is complete:

    • Login to each of your impacted Clarity SaaS applications
    • Resume all paused schedules

  • Reference ID: CHG1240507/CHG1273669

  • Details: The below disruptive activity will be performed during this maintenance:

    • CHG1240507: Previously noticed SSL certificate update for “ClarityPPM.SaaS.Broadcom.com”. Non-disruptive. See January 19, 2023 notice here for details
    • CHG1273669: Non-Production only update to PPM Broker service. Brief disruption for required application restart.

    If you have any questions regarding this maintenance, please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

  • Began at:

    Affected components
    • Clarity SaaS
      • Europe
        • Production-EU1-001
        • Production-EU1-002
        • Production-EU1-003
        • Production-EU1-004
        • Non-Production-EU1-001
        • Non-Production-EU1-002
        • Non-Production-EU1-003