Clarity SaaS Maintenance - February Monthly Maintenance EMEA

Saturday, 11 February — 12 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

  • Group: Non-Production and Production

  • Summary: The Clarity SaaS team will be performing scheduled monthly maintenance activity as detailed in this notice.

  • Schedule: See start time and duration below

  • Service Availability: Your production Clarity SaaS applications will be available during the scheduled maintenance duration. Your non-production Clarity SaaS applications will be briefly unavailable during the scheduled maintenance duration.

  • Impact: No functionality updates are being made as part of the maintenance

  • Action Required: In order to minimize impact to your business processes, Broadcom recommends taking the following actions to your non-production Clarity SaaS applications prior to the start of the maintenance:

    • Pause all scheduled Jobs and Reports
    • Reschedule external integration jobs outside of the maintenance window

    After maintenance is complete:

    • Login to each of your impacted Clarity SaaS applications
    • Resume all paused schedules

  • Reference ID: CHG1240507/CHG1273669

  • Details: The below disruptive activity will be performed during this maintenance:

    • CHG1240507: Previously noticed SSL certificate update for “ClarityPPM.SaaS.Broadcom.com”. Non-disruptive. See January 19, 2023 notice here for details
    • CHG1273669: Non-Production only update to PPM Broker service. Brief disruption for required application restart.

    If you have any questions regarding this maintenance, please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

    • Began at:

    Affected components
    • Clarity SaaS
      • Europe
        • Production-EU1-001
        • Production-EU1-002
        • Production-EU1-003
        • Production-EU1-004
        • Production-EU1-005
        • Non-Production-EU1-001
        • Non-Production-EU1-002
        • Non-Production-EU1-003
        • Non-Production-EU1-004