Intermittent drops in incoming traffic

Resolved
Resolved

Services remain stable. We are closing this incident.

Teams will continue to monitor transaction volume statistics and gather pertinent details to determine root cause.

We will provide a detailed report in due course. If you want to better understand how this impacted your business, please contact Support or your Customer Success Manager.

Update

We continue to notice intermittent drops in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions. The last occurrence was observed at 23:08 GMT.

We continue to fine-tune our networking policies and are monitoring the situation closely. We will provide the next update in 30 minutes.

Monitoring

We have noticed a drop in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions. Our network team is engaged and analyzing incoming traffic patterns. Last occurrence observed at 2252 GMT.

We are closely monitoring transactions and will provide an update soon.

Began at:

Affected components
  • Arcot
    • Arcot for Issuers (AfI)
      • Secure2
      • SecureF
      • Secure4
      • Secure7
      • Secure5
      • SecureT
    • Arcot for Digital Banking (AfDB)