Carbon Black Cloud: Enterprise EDR and Endpoint Standard/Prevention Event processing Issue - SYD Region

Monitoring
Monitoring

As of 17:12 UTC, the service is restored, and we are monitoring the service for stability. We will provide updates as soon as new information becomes available.

Investigating

We are aware of customers in the SYD region currently experiencing intermediate delays in event processing with Enterprise EDR and Endpoint Standard/Prevention.

Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • SYD
        • Event Processing
    • ENTERPRISE EDR
      • SYD
        • Enterprise EDR Event Processing