ENTERPRISE EDR - Event/Watchlist/Alert Processing Delays US prod

Resolved
Resolved

VMware Carbon Black Engineering teams applied the fix and validated the service. This is the final notification for this incident.

Identified

VMware Carbon Black Engineering teams have identified the cause of the issue and working towards a resolution. More updates shall be provided as available.

Investigating

Security Impact: This is a delay in processing, there is no impact to security efficacy.

For any incident updates please visit https://status.carbonblack.com/

Start time - December 6th, 01:39 UTC

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • Event Processing
      • US 2
        • Event Processing
      • US 5
        • Event Processing
    • ENTERPRISE EDR
      • US
        • Enterprise EDR Event Ingestion
        • Enterprise EDR Event Processing
        • Enterprise EDR Search
        • Enterprise EDR UBS
        • Enterprise EDR Watchlist and Reporting
        • Enterprise EDR Watchlist Processing