Drop in EMV3DS Transaction processing - Resolved

Resolved
Resolved

We confirm that the EMV3DS transactions are getting processed as normal. While we continue to monitor the transaction health with great caution, with this update we confirm that the present incident stands resolved.

If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here.

Monitoring

We notice that the EMV3DS transaction processing has been restored and we are monitoring the transaction heath closely. We shall get back to you with the next update by 0930 AM GMT.

Investigating

We have noticed an issue with EMV3DS transaction processing and we have engaged our internal teams who are working on the resolution. This is impacting processing of incoming AREQs for both MC and Visa transactions. We confirm that this issue is not impacting transaction processing for 3DS 1.x transactions. We shall get back to you with the next update by 0900 GMT.

Began at:

Affected components
  • Arcot
    • Arcot for Issuers (AfI)
      • Secure5