Cloud SWG: General Product Maintenance (Multiple EMEA POPs) June 02 - 07, 2025

4 days and 12 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Update

Please note the following product(s)/component(s)/POP(s) have been removed/updated as they are no longer impacted by the maintenance.

Updated/Removed POP(s):

  • Abu Dhabi, UAE (GAEAD)
Scheduled

Broadcom will perform general maintenance to the Cloud SWG POPs in Abu Dhabi, UAE (GAEAD), Manama, Bahrain (GBHMA), Ankara, Turkey (GTRAN), Helsinki, Finland (GFIHE), Tallinn, Estonia (GEETA1), Riga, Latvia (GLVRI), Dublin, Ireland (GIEDU), Warsaw, Poland (GPOWA), Vilnius, Lithuania(GLTVI), Bucharest, Romania (GROBU), Nicosia, Cyprus (GCYNI), Cairo, Egypt (GEGCA), Athens, Greece (GGRAT), Oslo, Norway (GNOOS) and Amsterdam, the Netherlands (GNLAM) on June 02, 2025, starting at 15:00 UTC, and completing on June 07, 2025, at 03:00 UTC. Please refer to the details below for location-specific information.

Impact

  • Expect the site to be completely unavailable during the maintenance window
  • No IP address changes will occur with this maintenance
  • Carefully review the information below to avoid disruption of service

Timing

  • Abu Dhabi, UAE (GAEAD): June 02, 2025, 15:00 UTC - June 02, 2025, 21:00 UTC
  • Manama, Bahrain (GBHMA): June 02, 2025, 15:00 UTC - June 02, 2025, 21:00 UTC
  • Ankara, Turkey (GTRAN): June 03, 2025, 14:00 UTC - June 03, 2025, 20:00 UTC
  • Helsinki, Finland (GFIHE): June 03, 2025, 20:00 UTC - June 04, 2025, 02:00 UTC
  • Tallinn, Estonia (GEETA1): June 03, 2025, 20:00 UTC - June 04, 2025, 02:00 UTC
  • Riga, Latvia (GLVRI): June 03, 2025, 20:00 UTC - June 04 ,2025, 02:00 UTC
  • Warsaw, Poland (GPOWA): June 04, 2025, 15:00 UTC - June 04 ,2025, 21:00 UTC
  • Vilnius, Lithuania(GLTVI): June 04, 2025, 15:00 UTC - June 05, 2025, 21:00 UTC
  • Dublin, Ireland (GIEDU): June 04, 2025, 21:00 UTC - June 05, 2025, 03:00 UTC
  • Bucharest, Romania (GROBU): June 05, 2025 2000 UTC - June 06, 2025 02:00 UTC
  • Nicosia, Cyprus (GCYNI): June 05, 2025, 20:00 UTC - June 06, 2025, 02:00 UTC
  • Cairo, Egypt (GEGCA): June 05, 2025, 20:00 UTC - June 06, 2025, 02:00 UTC
  • Athens, Greece (GGRAT): June 05, 2025, 20:00 UTC - June 06, 2025, 02:00 UTC
  • Oslo, Norway (GNOOS): June 06, 2025, 15:00 UTC - June 06, 2025, 21:00 UTC
  • Amsterdam, the Netherlands (GNLAM): June 06, 2025, 21:00 UTC - June 07, 2025, 03:00 UTC

Required Action by Connection Method

  • IPsec: Switch to your secondary tunnel prior to the maintenance window
  • Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected by the service to the nearest alternate site during the maintenance window
  • Agent: no actions required

Technical Support

Experiencing issues? Contact technical support by visiting here.

For service status and maintenance updates visit and subscribe to Broadcom Service Status.

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Europe And The Middle East
      • Amsterdam, the Netherlands (GNLAM)
      • Ankara, Turkey (GTRAN)
      • Athens, Greece (GGRAT)
      • Bucharest, Romania (GROBU)
      • Dublin, Ireland (GIEDU)
      • Helsinki, Finland (GFIHE)
      • Manama, Bahrain (GBHMA)
      • Nicosia, Cyprus (GCYNI)
      • Oslo, Norway (GNOOS)
      • Warsaw, Poland (GPOWA)
      • Tallinn, Estonia (GEETA1)
      • Vilnius, Lithuania(GLTVI)
      • Riga, Latvia (GLVRI)
    • Point of Presence (POP) - Africa
      • Cairo, Egypt (GEGCA)