SEP Mobile Management Console Unavailable

Resolved
Resolved
After 2 hours and 1 minute

This incident has been resolved.

Monitoring
After 30 minutes

We are no longer experiencing errors. We will continue to monitor the performance of the Management Console to ensure the service is fully restored. We will provide additional updates as new information becomes available.

Identified
After 12 minutes

The issue has been identified and a fix is being implemented. The protection services provided by endpoints continues to protect devices it is installed on.

Investigating

We are aware of customers experiencing issues accessing the SEP Mobile Management Console.

We are investigating the cause of this issue and will provide updates as new information becomes available.

Began at:

Affected components