UEM/MDM Device Enrollment Issue

Resolved
Resolved
After 6 hours and 40 minutes

The cause of the issue has been identified and addressed. This incident is resolved.

Identified

We are aware of customers experiencing issues with device enrollment through UEM/MDM. We have identified the cause of this issue and are working on a fix. We will provide updates as new information becomes available.

Existing endpoints remains protected.

Began at:

Affected components
  • Symantec Endpoint Protection Mobile
    • EMM Integration - Airwatch
    • EMM Integration - XenMobile
    • EMM Integration - Blackberry UEM
    • EMM Integration - MobileIron Core
    • EMM Integration - MobileIron Cloud
    • EMM Integration - Intune
    • EMM Integration - Maas 360