15.9.3.1 Pre-Patch 2 Deployment - CHG0313865

Thursday, 23 September — 12 hours
Complete
Complete

The scheduled maintenance has been completed.

Underway

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Update

Maintenance will begin as scheduled in 60 minutes.

Scheduled

This notification is to inform you that the Clarity SaaS team will be performing the following maintenance:

Reference ID: CHG0313865

Service Availability: The service will be unavailable within the duration of the maintenance. Although the duration of this maintenance is scheduled for 12 hours, we anticipate the duration to be shorter. You will be notified upon completion.

Schedule: The maintenance will be performed at the time listed in this announcement.

Details: In an effort to address recently identified issues with our Clarity service, the Clarity SaaS team is applying a product patch to your environments. The following issues are addressed as part of this maintenance activity:

  • DE62407 - My Timesheet Entry Page Slow. KB Article
  • DE62420 - Status Reports not opening. KB Article
  • DE62460 - Timesheet related processes/action items are slow to initiate.KB Article

    Actions Required: Please test after this maintenance is completed to confirm the issues listed have been resolved.

    These issues will be addressed in your Production environment in a later maintenance for which you will receive a separate notification

    If you have any questions please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

    • Began at:

    Affected components
    • Clarity SaaS
      • Asia Pacific
        • Non-Production-AU1-002
        • Non-Production-AU1-003
      • Europe
        • Non-Production-EU1-002
        • Non-Production-EU1-003
      • United States
        • Non-Production-US1-003
        • Non-Production-US1-004
        • Non-Production-US1-005
        • Non-Production-US1-006
        • Non-Production-US1-007