Delhi (GINDE) and Mumbai (GINMU) Data Center Degraded Performance

Resolved
Resolved
After 1 day, 8 hours, and 37 minutes

We have monitored the service for stability and this incident shall now be closed.

Monitoring
After 2 hours and 21 minutes

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Identified
After 1 hour and 37 minutes

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

Investigating

Customer connections using IPSec or Proxy Forwarding connection methods and connecting to the Delhi (GINDE) and Mumbai (GINMU) data centers may experience decreased performance or disconnects from the service.

We are currently investigating the issue and will provide additional updates as new information becomes available.

Began at:

Affected components