Secure Access Cloud Planned EU Maintenance on August 1, 2021

Sunday, 1 August 4 hours

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


On August 1, 2021, at 17:00 UTC, Symantec, a division of Broadcom, is performing a planned maintenance of Symantec Secure Access Cloud (EU) for a duration of 4 hours.

As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Action Required To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the article.

Impact During the maintenance window, customers won't be able to create new connectors and may experience a temporary degradation of service.


  • Start Date: August 1, 2021, at 17:00 UTC
  • End Date: August 1, 2021, at 21:00 UTC

  • Began at:

    Affected components
    • Symantec ZTNA
      • Management Portal - Europe, India
        • Connectivity PoD EU (Belgium)
        • Connectivity PoD India (Delhi)