Symantec Intelligence Services and WebFilter URL Category and Application Classification Update

Tuesday, 12 October 9 hours

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


On October 12, 2021, category enhancements will be delivered to Intelligence Services (formerly Blue Coat Intelligence Services or "BCIS") and WebFilter (formerly Blue Coat WebFilter or "BCWF") URL Categories and Application Classifications. The maintenance window will be starting on October 12, 2021, at 14:00 UTC, and completing on October 12, 2021 at 23:00 UTC.

Impact and Customer Action:

Please review the following kb article for the category change details and the product-specific considerations in order to learn how to leverage the new categories across the Symantec product portfolio. Any changes to the categories or applications could potentially affect customer policy. Please review the changes carefully and adjust your policy accordingly so your policies are aligned with the available categories and applications.

Schedule • Start Time: October 12, 2021, at 14:00 UTC • End Time: October 12, 2021, at 23:00 UTC

Began at:

Affected components
  • Intelligence Services / WebFilter
    • WebPulse Automation Toolkit
    • Threat Explorer
    • WebFilter Database Downloads
    • Site Review
    • Priority Rating Service
    • WebPulse
    • Intelligence Services Database Downloads