DX SaaS APM - Performance Degradation

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have identified the cause of the issue and have implemented a fix.

We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

We are aware that a few of the APM agents are disconnecting and connecting back immediately for the customers provisioned on US infrastructure.

We are currently investigating the cause of this issue and will provide updates as new information becomes available. All other parts of the product are functional.

Began at:

Affected components
  • DX O2 SAAS
    • DX Operational Observability – US
      • Application Performance Management