We have monitored the service for stability and this incident shall now be closed.

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

We continue to investigate this issue. We will provide updates as new information becomes available.

We are aware of Application Performance Management customer tenants provisioned on US infrastructure experiencing greyed out agents in metric view with no data. We are currently investigating the cause of this issue and will provide updates as new information becomes available.

Note that Alert/Alarm processing is not affected and all other aspects of the service are functioning as normal.