Web Isolation Degraded Performance in Europe Region

Identified
Identified

The Platform provider has identified the cause of the issue and are working on a fix. We will provide updates as new information becomes available.

Update

The platform provider’s investigation is still actively underway. Our teams continue to collaborate closely with them to resolve the issue as quickly as possible. Further updates will be posted here as they become available.

Update

The platform provider continues to investigate the ongoing issue. Our team is actively working with them toward a resolution. We will provide further updates here as new information becomes available.

Investigating

We are aware of an issue where customers having tenant instances on the EU west2 region will be experiencing performance issues when browsing.

We have engaged our platform provider, and they are actively investigating the issue. We will provide further updates here as new information becomes available.

We will continue to provide updates as more information becomes available.

Began at:

Affected components
    • Data Centers - Europe, Middle East & Africa
      • London, England, UK (europe-west2)