DX SaaS Ticket notification issue in the OI

Resolved
Resolved

The incident has been resolved.

Identified

The issue has been identified and a fix is being implemented.

Investigating

We are aware of some customers experiencing issues with the ticket notifications in the DX OI components. We are currently investigating the cause of this issue and will provide updates as new information becomes available.

All other aspects of the product are functioning as normal.

Began at:

Affected components
  • DX SaaS
    • DX Insights Platform
      • Operational Intelligence (OI)