Cloud SWG Dedicated IP Maintenance September 6 -8, 2023

2 days, 1 hour, and 29 minutes
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Broadcom will be conducting maintenance to the Cloud SWG Dedicated IP service for all global sites. During this maintenance event, Dedicated IP routing will remain operational when configured using best practices

Timing.

The maintenance window will run from Sep 6, 2023, with a completion date of Sep 8, 2023. All maintenance will occur between 18:00 and 06:00 local data center time.

Impact

Dedicated IP traffic will be automatically redirected by the service to the alternate Dedicated IP cluster in the same site during the maintenance window. However, if you only have one active Dedicated IP site, dedicated IP routing will be unavailable during the maintenance. To avoid this, be sure to have at least two active Dedicated IP sites

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located here or on the main Cloud SWG Portal page.

For real time updates and status visit and subscribe to Broadcom Service Status.

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Americas
      • Buenos Aires, Argentina (GARBA)
      • Columbia, South Carolina (GUSCO)
      • Dallas, Texas (GUSDA)
      • Des Moines, Iowa (GUSDM)
      • Las Vegas, Nevada (GUSLV)
      • Los Angeles, California (GUSLA)
      • Mexico City, Mexico (GMXMC)
      • Montreal, Canada (GCAMO)
      • Portland, Oregon (GUSPO)
      • Sao Paulo, Brazil (GBRSP)
      • Toronto, Canada (GCATO)
      • Washington, DC (GUSAS)
    • Point of Presence (POP) - APAC
      • Auckland, New Zealand (GNZAU)
      • Bangkok, Thailand (GTHBA)
      • Beijing, China (ACNBJ)
      • Beijing (ACNBJ1)
      • Delhi, India (GINDE)
      • Hanoi, Vietnam (GVNHA)
      • Hong Kong (GCNHK)
      • Islamabad, Pakistan (GPKIS)
      • Jakarta, Indonesia (GIDJK)
      • Kuala Lumpur, Malaysia (GMYKL)
      • Manila, Philippines (GPHMA)
      • Melbourne, Australia (GAUME)
      • Mumbai, India (GINMU)
      • Osaka, Japan (GJPOS)
      • Seoul, South Korea (GKRSE)
      • Shanghai (ACNSH1)
      • Shanghai, China (ACNSH)
      • Singapore (GSGRS)
      • Sydney, Australia (GAUSY)
      • Taipei, Taiwan (GTWTA)
      • Tokyo, Japan (GJPTK)
      • Wellington (GNZWL)
    • Point of Presence (POP) - Europe And The Middle East
      • Abu Dhabi, UAE (GAEAD)
      • Amsterdam, the Netherlands (GNLAM)
      • Ankara, Turkey (GTRAN)
      • Athens, Greece (GGRAT)
      • Brussels, Belgium (GBEBR)
      • Bucharest, Romania (GROBU)
      • Copenhagen, Denmark (GDKCP)
      • Dover, England (GGBDO)
      • Dubai, UAE (GAEDX)
      • Dublin, Ireland (GIEDU)
      • Frankfurt, Germany (GDEFR)
      • Helsinki, Finland (GFIHE)
      • Lisbon, Portugal (GPTLI)
      • London, England (GGBLO)
      • Madrid, Spain (GESMA)
      • Manama, Bahrain (GBHMA)
      • Milan, Italy (GITMI)
      • Milan, Italy (GITMO)
      • Munich (GDEMU)
      • Nicosia, Cyprus (GCYNI)
      • Oslo, Norway (GNOOS)
      • Paris, France (GFRPA)
      • Riyadh, Saudi Arabia (GSARI)
      • Stockholm, Sweden (GSESK)
      • Tel Aviv, Israel (GILTA)
      • Tel Aviv (GILTA1)
      • Turin (GITTU1)
      • Valletta, Malta (GMTVA)
      • Vienna, Austria (GATVI)
      • Warsaw, Poland (GPOWA)
      • Zurich, Switzerland (GCHZU)
    • Point of Presence (POP) - Africa
      • Johannesburg, South Africa (GZAJB)