Jaspersoft’s Apache Log4j 2 Library Upgrade - CHG0421014

Sunday, 19 December 8 hours

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Maintenance will begin as scheduled in 60 minutes.


This notification is to inform you that the Clarity SaaS team will be performing the following maintenance:

  • Group ID: ALL Production and Non-Production

    Reference ID: CHG0421014


  • Start time: December 19, 2021 at 04:00 UTC
  • End time: December 19, 2021 at 12:00 UTC

    Service Availability: During the duration of the maintenance window customers can expect intermittent CA Business Intelligence JasperReports Server (Jaspersoft) service disruption. Although the duration of this maintenance is scheduled for 8 hours, we anticipate this maintenance to be shorter. You will be notified upon completion.

    Details: In an effort to address recently identified Apache Log4j 2 (CVE-2021-44228) vulnerability with Jaspersoft, the Clarity SaaS team took the necessary steps to mitigate the vulnerability as part of the December 13th, 2021 maintenance window.

    In the finalization of the same effort, the Clarity SaaS team will be upgrading Jaspersoft’s Apache Log4j 2 library to version 2.16.0 during this maintenance window.

    If you have any questions please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

  • Began at:

    Affected components
    • Clarity SaaS
      • Asia Pacific
        • Production-AU1-001
        • Production-AU1-002
        • Production-AU1-003
        • Non-Production-AU1-001
        • Non-Production-AU1-002
        • Non-Production-AU1-003
      • Europe
        • Production-EU1-001
        • Production-EU1-002
        • Production-EU1-003
        • Non-Production-EU1-001
        • Non-Production-EU1-002
        • Non-Production-EU1-003
      • United States
        • Production-US1-001
        • Production-US1-002
        • Production-US1-003
        • Production-US1-004
        • Production-US1-005
        • Production-US1-006
        • Production-US1-007
        • Production-US1-008
        • Production-US1-009
        • Production-US1-010
        • Non-Production-US1-001
        • Non-Production-US1-002
        • Non-Production-US1-003
        • Non-Production-US1-004
        • Non-Production-US1-005
        • Non-Production-US1-006
        • Non-Production-US1-007
      • Canada
        • Production-CA1-002
        • Non-Production-CA1-002