Clarity SaaS Maintenance - Non-Production Jaspersoft Text4Shell Patching CHG1043162

Sunday, 23 October 6 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


  • Group: All Non-Production Environments

  • Summary: This notification is to inform you that the Clarity SaaS team will be applying an emergency patch to your environment to address issues as identified below.

  • Schedule: The maintenance will be performed at the time listed in this notice.

  • Service Availability: The Jaspersoft reporting service will be unavailable within the duration of the maintenance. Although the duration of this maintenance is scheduled for 6 hours, we anticipate the duration to be shorter. You will be notified upon completion. With the exception of the advanced reporting functionality, the Clarity SaaS offering will remain available.

  • Impact: This maintenance will update Clarity SaaS Jaspersoft reporting service with a product patch. This patch will not include functionality updates.

  • Action Required: No action is required

    NOTE: This issue will be addressed in your Production environment in a later maintenance for which you will receive a separate notification.

  • Reference ID: CHG1043162

  • Details: In an effort to address a recently identified issue with our Clarity service, the Clarity SaaS team is applying a product patch to your environments. The following issue are addressed as part of this maintenance activity:

    • CVE-2022-42889 - Text4Shell vulnerability patching of Jaspersoft KB Article

    If you have any questions please contact Broadcom Support

    Thank you,

    Clarity SaaS Team

  • Began at:

    Affected components
    • Clarity SaaS
      • Asia Pacific
        • Non-Production-AU1-001
        • Non-Production-AU1-002
        • Non-Production-AU1-003
      • Europe
        • Non-Production-EU1-001
        • Non-Production-EU1-002
        • Non-Production-EU1-003
      • United States
        • Non-Production-US1-001
        • Non-Production-US1-002
        • Non-Production-US1-003
        • Non-Production-US1-004
        • Non-Production-US1-005
        • Non-Production-US1-006
        • Non-Production-US1-007
      • Canada
        • Non-Production-CA1-002