Migration of DLP Cloud to Google Cloud Platform (GCP)

4 days and 11 hours
Complete
Complete

The scheduled maintenance has been completed.

Underway

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Symantec is migrating its infrastructure to GCP, and as part of this is migrating customers to the new platform. The maintenance window for this migration is between January 4 – January 9, 2020, and starts at 16:00 UTC for a duration of 11 hours each day.

Impact This migration will be transparent and is not expected to cause any downtime, but customers may notice a delay with incidents appearing in the DLP Enforce Server administration console.

The following FAQ explains more details about the change and the prerequisites for customers: https://support.broadcom.com/external/content/product-advisories/Symantec-Information-Security-product-migration-to-the-Google-Cloud-Platform-What-you-need-to-know/16109

Schedule

  • Start time: January 4, 2020, at 16:00 UTC
  • End time: January 9, 2020, at 03:00 UTC

    • Began at:

    Affected components
    • DLP Cloud
      • DLP Cloud Gateway for Enforce - Americas
      • DLP Cloud Gateway for Enforce - Europe, Middle East & Africa
      • DLP Cloud for Cloud Secure Web Gateway - Americas
      • DLP Cloud for CloudSOC CASB - Americas
      • DLP Cloud for Email - Americas
      • DLP Cloud for CloudSOC CASB - Europe, Middle East & Africa
      • DLP Cloud for Cloud Secure Web Gateway - Europe, Middle East & Africa
      • DLP Cloud for Email - Europe, Middle East & Africa