Since 19:05 UTC issues with the ClientNet customer portal have been resolved. This will be the final update for this incident.
We have developed a fix for the issue and are in the process of deploying the solution.
We have identified the issue and are in the process of developing a fix.
We are continuing to investigate this issue.
Since 16:15 UTC, customers have been experiencing issues with the ClientNet customer portal. Affected components include:
Our engineering team is aware of the problem and are currently investigating. Please note that there is no impact to delivery of your email or web traffic.
We’ll find your subscription and send you a link to login to manage your preferences.
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
We’ll use your email to save your preferences so you can update them later.
Subscribe to other services using the bell icon on the subscribe button on the status page.
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