Support Ticketing Center Maintenance on November 30 – December 1, 2018

1 day, 23 hours, and 45 minutes

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Symantec is performing maintenance of the Support Ticketing Center within customer portal ClientNet beginning November 30, 2018, starting at 00:00 UTC and completing by December 1, 2018 at 23:45 UTC.

Impact During the maintenance period, Support Ticketing Center users may experience intermittent connection errors. For urgent assistance, we request our customers to contact us via phone. Click here for our global support phone numbers. All other aspects of our services are expected to function as normal.   Post completion of this maintenance, when selecting ‘Support Ticketing Center’ from the ‘Support’ drop-down menu on ClientNet, users will be redirected to the MySymantec Support Portal where they can open, view and manage their support cases raised with Enterprise Customer Support & Customer Care Team. Click here for a help article detailing key benefits and user interface.   Schedule • Start: November 30, 2018, at 00:00 UTC • End: December 1, 2018, at 23:45 UTC

Began at:

Affected components