Customer connections via Unified Agent is currently experiencing disconnections from the service

Resolved
Resolved
After 35 minutes

As of 09:05 UTC this issue has been resolved.

Investigating

Customer connections via Unified Agent is currently experiencing disconnections from the service. We are currently investigating this issue and will provide updates as they become available.

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Data Centers - Asia Pacific
      • Shanghai (SHA1)
    • Data Centers - Europe, Middle East & Africa
      • Johannesburg (GZAJB1)