Cloud SWG: Sao Paulo, Columbia, Des Moines, Montreal, Sydney, Tokyo, Mumbai, Singapore, Los Angeles, London, Amsterdam, Paris, Frankfurt Data Center Maintenance

5 days, 23 hours, and 59 minutes

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Broadcom will conduct maintenance to the Cloud Secure Web Gateway Dedicated IP service for the sites listed below. During this maintenance event, Dedicated IP routing will remain operational when configured using best practices:

  • Sao Paulo
  • Columbia
  • Des Moines
  • Montreal
  • Sydney
  • Tokyo
  • Mumbai
  • Singapore
  • Los Angeles
  • London
  • Amsterdam
  • Paris
  • Frankfurt


The maintenance window will run from May 19, 2023, with a completion date of May 24, 2023. All maintenance will occur between 18:00 and 06:00 local data center time.


No impact to the dedicated IP traffic is expected during this maintenance window.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located at or on the main Web Security Service Portal page at

For real time updates and status visit and subscribe to Broadcom Service Status:

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Americas
      • Columbia, South Carolina (GUSCO)
      • Des Moines, Iowa (GUSDM)
      • Los Angeles, California (GUSLA)
      • Montreal, Canada (GCAMO)
      • Sao Paulo, Brazil (GBRSP)
    • Point of Presence (POP) - APAC
      • Mumbai, India (GINMU)
      • Singapore (GSGRS)
      • Sydney, Australia (GAUSY)
      • Tokyo, Japan (GJPTK)
    • Point of Presence (POP) - Europe And The Middle East
      • Amsterdam, the Netherlands (GNLAM)
      • Frankfurt, Germany (GDEFR)
      • London, England (GGBLO)
      • Paris, France (GFRPA)